Online purchasing security

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Assured secure online shopping


Is my credit / debit card information secure?

  • We know that online security is a major concern for our customers and we want you to be secure when using our website. For this reason we use leading e-commerce security specialists: WorldPay a division of the Royal Bank of Scotland Group, Verisign, and McAfee Secure.
  • For more information about WorldPay please click here. Your debit and credit card information is never stored by our website, instead this is held securly on servers at WorldPay.

    Worldpay secure payment

  • The pages where you enter your card details are protected by VeriSign Trust Networks.
    Verisign secured website

  • If you have any questions about your online security please phone us on 0845 652 5032.

What other security steps do you take?

  • You will see on the right hand side of each page the McAfee Secure logo.
  • McAfee are a World leader in the field of computer and Internet security.
  • McAfee scan our systems for security weaknesses everyday and for your peace of mind then update the 'Tested' date under the logo to show that the tests have been passed.
  • You can view the latest McAfee security report for our website by clicking here.
  • We also belong to SafeBuy who use mystery shoppers to check our website and services.
  • We have also been approved by ShopSafe.

Is there anything I can do to improve my security?

  • You should make sure that you computer is protected by a firewall.
  • You need to make sure that your PC has anti-virus software installed and that this is upto date.
  • You should check that your computer has the latest security updates installed for the Operating System and Web Browser.
  • If you are not sure about any of these then we recommend that you seek help from an IT professional before shopping online.

I'm still worried about shopping online, can I order over the phone?

  • Yes we love talking to our customers and welcome receiving orders by phone.
  • You can contact us between 10am and 10pm Monday to Saturday on 0845 652 5032.