Online purchasing security

Assured secure online shopping

Is my credit / debit card information secure?

• We know that online security is a major concern for our customers and we want you to be secure when using our website. For this reason we use leading e-commerce security specialists: WorldPay a division of the Royal Bank of Scotland Group, Verisign, and McAfee Secure.
  
• For more information about WorldPay please click here. Your debit and credit card information is never stored by our website, instead this is held securly on servers at WorldPay.
  
  
  
  
• The pages where you enter your card details are protected by VeriSign Trust Networks.
  
  
  
• If you have any questions about your online security please phone us on 0845 652 5032.

What other security steps do you take?

• You will see on the right hand side of each page the McAfee Secure logo.
• McAfee are a World leader in the field of computer and Internet security.
• McAfee scan our systems for security weaknesses everyday and for your peace of mind then update the 'Tested' date under the logo to show that the tests have been passed.
• You can view the latest McAfee security report for our website by clicking here.
• We also belong to SafeBuy who use mystery shoppers to check our website and services.
• We have also been approved by ShopSafe.

Is there anything I can do to improve my security?

• You should make sure that you computer is protected by a firewall.
• You need to make sure that your PC has anti-virus software installed and that this is upto date.
• You should check that your computer has the latest security updates installed for the Operating System and Web Browser.
• If you are not sure about any of these then we recommend that you seek help from an IT professional before shopping online.

I'm still worried about shopping online, can I order over the phone?

• Yes we love talking to our customers and welcome receiving orders by phone.
• You can contact us between 10am and 10pm Monday to Saturday on 0845 652 5032.